frequently asked questions
- How do I apply?
- I have a bad credit rating, is this a problem?
- Do I need to open a new bank account for my merchant account?
- Do I receive any training on my software or terminal?
- Is there a technical support phone number that I can call if I need help?
- What is the Discount Rate?
- What are the Checks by Web, Phone and Fax Software fees?
- Other companies take up to 45 days for charges to appear as cash in my account. When can I expect the money from my sales to appear as cash in my bank account?
- What is Real-Time transaction credit card processing?
How do i apply?
Fill out the one page application form. A new account is usually opened
on the same day that a completed application is submitted.
I have a bad credit rating, is this a problem?
We maintain one of the highest approval rates in the industry. With our
free application you have nothing to lose.
do i need to open a new bank account for my merchant account?
No. All of the funds you collect from credit card transactions are
deposited directly into the bank account of your choice. You can even
have the funds deposited directly into your personal checking account if
you wish.
do i receive any training on my software or terminal?
Yes. Once you receive your credit card terminal a representative of
First Data Independent Sales will train you on how to use the terminal.
In addition, we provide a toll-free customer service number you can call
24 hours a day, 7 days a week, so you can get help at any time.
Training is provided to you FREE.
Is there a technical support phone number that I can call if I need help?
You will be provided with an (800) number to handle any problems or
questions. Support is available 24/7.
What is the Discount Rate?
Every bank charges a discount rate to merchants. The discount rate is
the percentage of each transaction that the credit card processing
company charges to handle the transaction for you. Our discount rates
are exceptionally low, at just 1.85% for retail (face to face)
merchants, and 2.25% for Internet and mail order merchants. High risk
businesses may have to pay slightly more.
What are the Checks by Web, Phone and Fax Software fees?
The only cost is 5 cents per check. The check software is FREE (up to
$300 value).
Other companies take up to 45 days for charges to appear as cash in my account. When can I expect the money from my sales to appear as cash in my bank account?
The money will appear in your bank account within 48-72 hours.
what is real-time transaction credit card processing?
Real-Time transactions allow your customers to submit their credit card information over the World Wide Web, and the charge is automatically approved within seconds. No person needs to be present for the transaction, so you can be making credit card charges literally while you sleep. The funds will appear in your bank account within 48-72 hours of the transaction.
All rights Reserved. All trademarks, service marks and trade names referenced in this material are the property of their respective owners.
Services by Cardservice International.
The FIRST DATA name, trademark and logo are owned
by First Data Corporation. All other trademarks, service marks and
trade names referenced in this material are the property of their
respective owners. The First Data Independent Sales Agent Program is
operated by Cardservice International, Inc. Cardservice International,
doing business as First Data Independent Sales (FDIS), is a registered
ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA. American Express
requires separate approval. FDIS Agent #33218 is an independent agent
for Cardservice International.
